Can you smoke in the condo? No. However, smoking is permitted outside on any of the three
Terraces.
Are pets allowed? No.
Are Linens provided? Yes, towels and linens are provided.
Is daily maid service included? No. However, our manager in Cancun can arrange for daily maid
service for you if you wish. You would pay Mike or the resort directly for this service.
What would the extra cost be for the daily maid service? About $50 a day, depending on what
You want done.
Can we choose what days we want the service? Generally yes. You would work with our
manager in Cancun to work out specific days, if desired.
What size bed in the bedrooms?
Master Suite 1: King
Master Suite 2: King
Master Suite 3: King
Bedroom 4: Double
Does each bedroom have its own bathroom and shower? Yes.
Is there any extra bedding? Yes. We have two twin aero beds that blow up with an
electric motor.
Are there extra linens for these beds? Yes.
Do you have anything for babies to sleep in? Yes, we have a retractable crib called a
packnplay.
Does the resort have a pool? Yes.
How do we check in? For any questions relative to check in, or making a reservation
Please go to the navigation menu above. Then click on “Reservations” then click on
“Questions & Answers”
Is there inter-net access from the condo? Yes, wireless.
Is there a charge for this? No, it is free for our guests.
Can we make calls from the condo? Yes.
How much do they cost? Local calls in Mexico are .25 cents per minute. Long distance
calls to the US or Europe are reasonable, just .40 cents per minute.
How do we pay for phone calls? They are charged to the credit card we have on file for you.
When is the charge processed? Within 4 weeks of your departure date. You are sent an
email showing your calls broken down by when you called, where and for how long and what
the corresponding charge is. This amount is then automatically billed to the credit card we
have on file for you.
Is there a charge for calling the manager in Cancun? As long as you initiate this call from
the special phone we provide for you, no. This phone is only for calling our manager in
Cancun.
Do you recommend renting a car? No. Buses run 24/7 right outside the resort and the
Wait is never more than 5 minutes. You can go anywhere in the hotel zone for just
.75 cents per person.
How do we get a from the airport to the hotel? We do not provide transfers.
However, as a convenience, you can go to the navigation above and click on “Reservations” and
and then select “Flights and Transfers” and then select “Airport Transfers” and you will be
be linked to a Cancun Transfer company. You can simply wait to get to the airport to arrange
this if you like. Plenty of companies are right at the airport who would be happy to have your
business. Reserving in advance typically saves you a little money.
Is it any cheaper to reserve a transfer in advance? I have been told it is cheaper to book
a transfer in advance.
If we just take a standard car size taxi from the airport, what is a fair price to pay? About $25.
What if we need a van to get us all there? Usually about $50.
How long does it take to get to the resort from the airport? About 20 minutes.
Do you recommend an airline to Cancun? From the US, we recommend USA 3000.
This airline is affiliated with Apple vacations. They do not offer service from all
major cities. Their planes are newer and have more leg room. The prices are
excellent and all of their flights to Cancun are non-stop. There web site is www.usa3000.com
Does this resort have its own restaurants? Yes. There are 3. For any questions you have
relative to the resort, please go to the navigation menu at the top of this page. Click on
“The Resort”, then click on “Frequently Asked Questions”.
Does the condo have English speaking channels on the TV’s? Yes. The TV’s are
hooked up to a satellite. There are over 250 channels available. Many are in English.
Even the NFL network is available at no cost from the TV’s in this condo.
Is the kitchen a full kitchen? Yes, there is a full size fridge, a cook top, microwave,
pots, pans, dishware, silverware, utensils, etc.
Is there a dishwasher? Yes.
Is there a washer and dryer? Yes. Both the washer and dryer are one unit.
Is there an ironing board and iron? Yes.
Are their safes in the condo for valuables? Yes, one in each bedroom.
Terraces.
Are pets allowed? No.
Are Linens provided? Yes, towels and linens are provided.
Is daily maid service included? No. However, our manager in Cancun can arrange for daily maid
service for you if you wish. You would pay Mike or the resort directly for this service.
What would the extra cost be for the daily maid service? About $50 a day, depending on what
You want done.
Can we choose what days we want the service? Generally yes. You would work with our
manager in Cancun to work out specific days, if desired.
What size bed in the bedrooms?
Master Suite 1: King
Master Suite 2: King
Master Suite 3: King
Bedroom 4: Double
Does each bedroom have its own bathroom and shower? Yes.
Is there any extra bedding? Yes. We have two twin aero beds that blow up with an
electric motor.
Are there extra linens for these beds? Yes.
Do you have anything for babies to sleep in? Yes, we have a retractable crib called a
packnplay.
Does the resort have a pool? Yes.
How do we check in? For any questions relative to check in, or making a reservation
Please go to the navigation menu above. Then click on “Reservations” then click on
“Questions & Answers”
Is there inter-
Is there a charge for this? No, it is free for our guests.
Can we make calls from the condo? Yes.
How much do they cost? Local calls in Mexico are .25 cents per minute. Long distance
calls to the US or Europe are reasonable, just .40 cents per minute.
How do we pay for phone calls? They are charged to the credit card we have on file for you.
When is the charge processed? Within 4 weeks of your departure date. You are sent an
email showing your calls broken down by when you called, where and for how long and what
the corresponding charge is. This amount is then automatically billed to the credit card we
have on file for you.
Is there a charge for calling the manager in Cancun? As long as you initiate this call from
the special phone we provide for you, no. This phone is only for calling our manager in
Cancun.
Do you recommend renting a car? No. Buses run 24/7 right outside the resort and the
Wait is never more than 5 minutes. You can go anywhere in the hotel zone for just
.75 cents per person.
How do we get a from the airport to the hotel? We do not provide transfers.
However, as a convenience, you can go to the navigation above and click on “Reservations” and
and then select “Flights and Transfers” and then select “Airport Transfers” and you will be
be linked to a Cancun Transfer company. You can simply wait to get to the airport to arrange
this if you like. Plenty of companies are right at the airport who would be happy to have your
business. Reserving in advance typically saves you a little money.
Is it any cheaper to reserve a transfer in advance? I have been told it is cheaper to book
a transfer in advance.
If we just take a standard car size taxi from the airport, what is a fair price to pay? About $25.
What if we need a van to get us all there? Usually about $50.
How long does it take to get to the resort from the airport? About 20 minutes.
Do you recommend an airline to Cancun? From the US, we recommend USA 3000.
This airline is affiliated with Apple vacations. They do not offer service from all
major cities. Their planes are newer and have more leg room. The prices are
excellent and all of their flights to Cancun are non-
Does this resort have its own restaurants? Yes. There are 3. For any questions you have
relative to the resort, please go to the navigation menu at the top of this page. Click on
“The Resort”, then click on “Frequently Asked Questions”.
Does the condo have English speaking channels on the TV’s? Yes. The TV’s are
hooked up to a satellite. There are over 250 channels available. Many are in English.
Even the NFL network is available at no cost from the TV’s in this condo.
Is the kitchen a full kitchen? Yes, there is a full size fridge, a cook top, microwave,
pots, pans, dishware, silverware, utensils, etc.
Is there a dishwasher? Yes.
Is there a washer and dryer? Yes. Both the washer and dryer are one unit.
Is there an ironing board and iron? Yes.
Are their safes in the condo for valuables? Yes, one in each bedroom.